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Workshops

How to commission an evaluation

As the former Chief Evaluator for the Commonwealth Department of Social Services, I quickly developed extensive experience as the commissioner of 25 external evaluations and chair of the assessment panels. Here is a series of questions that will help you to clarify the purpose of commissioning an external evaluation? 1. What is the program (or suite of programs) under review? Are the program purpose, objectives and available datasets known and documented Is all program documentation (including previous evaluations) available? 2. Is the program ongoing or terminating? If the program is ongoing what are the funding and reporting timeframes that will guide the timeframe for the evaluation? If the program is terminating this means decisions have already been made and I would ask the question “what benefit will...

The Power of Evaluation Research

Evaluation research is applied research (solving practical problems) which offers different outcomes to pure research (proving scientific theories). Evaluation research is especially important at times of renewed funding or investment to answer questions such as: where are our resources best placed for maximum benefit to our clients? Evaluation research at its very heart is based on an action research cycle that includes five elements: define the issue, observe and collect data; plan program or intervention; act or intervene; analyse and reflect on the action or intervention; and report the findings. This type of evaluation research then offers decision makers with the opportunity to refine their program to improve the experience and outcomes for their clients in the second and subsequent cycles of delivery. Evaluation research is also...

Evaluation as a research method for social change – why do it?

When the United Nations nominated 2015 as the International Year of Evaluation there were celebrations held around the world among evaluators who may be considered a specialist group who are focused on social change. The aim of designating 2015 as the International Year of Evaluation was to advocate for, and promote, evaluation and evidence-based policy making at international, regional, national and local levels. Why is evaluation becoming more important in the non-profit sector in Australia? In addition to the International Year of Evaluation’s call to arms, there are some local triggers for change in our environment. You may remember the 2010 Australian Productivity Commission’s report identified that the level of understanding among the wider community of the sector's role and contribution was poor and deserved attention, a...

The Evaluators’ Writing Retreat

This three (3) day retreat is for evaluators who would like to build their publication profile. You will have the opportunity to explore different forms of writing, develop a concept into an abstract and build it into a draft publication. Of our 101 tools you will be introduced to the following 10 tools: Tool # 64 Different forms of writing - abstract Tool # 23 Writing for whom? Tool # 47 How to review a journal article Tool # 61 How to write a book review (pairs) Tool # 79 Creating the core concept for a journal article Tool # 10 Judicious usage of key words Tool # 19 The art of designing a journal article title Tool # 100 How to write an abstract Tool # 97 How to write a journal article Tool...

Design an evaluation for an outcomes-based policy

This workshop is for leaders who are interested in understanding the impact of their policy. You will have the opportunity to analyse and review the purpose and performance of your policy using impact evaluation and design. Of our 101 tools you will be introduced to the following 10 tools: Tool # 63 The four-quadrant quality model Tool # 21 Strategy as policy Tool # 42 Bringing context from background to foreground Tool # 95 Data collection methods Tool #69 World cafe Tool # 28 Typology of qualitative tools Tool # 50 Theory of change Tool # 48 Program logic framework Tool # 34 Different approaches to evaluation Tool # 83 External evaluation design (to include costing and timeline) Through the use of practice scenarios, instructions and tools, you will be able to identify and address concerns...

Creating cohesive, high-performing teams

This workshop is for people who are responsible for developing high-performing teams that contribute to organisational growth. You will have the opportunity to analyse and review the purpose and performance of your team using process evaluation and design. Of our 101 tools you will be introduced to the following 10 tools: Tool # 11 Root cause analysis Tool # 59 SWOT analysis Tool # 01 The High Impact Mentoring Model Tool # 67 Process evaluation Tool # 62 Stages of team development Tool # 65 Individual performance framework Tool # 22 Action learning sets Tool # 18 Team Process Evaluation Tool # 13 Six behaviours of a cohesive team Tool # 20 Team member styles Through the use of practice scenarios, instructions and tools, you will be able to identify and address concerns regarding your team’s...

How to develop performance frameworks and standard business reports

This workshop is for managers and executive staff who are interested in harnessing their corporate data to inform decision-making. There are many insights available to the executive and boards when corporate data is monitored and the data narrative is regularly discussed. Of our 101 strategic tools, you will be introduced to the following 10 tools: Tool # 63 The four-quadrant quality model Tool # 21 Strategy as policy Tool # 46 Performance frameworks and their purpose Tool # 25 Standardised business reports Tool # 34 Modelling datasets to determine efficacy Tool # 51 Beyond average: Nuanced reporting of Likert scales Tool # 76 Building business reports to address stakeholders’ questions Tool # 06 Technical specification for standardised business reports Tool # 32 Stop, start, continue, change Tool # 84 Business rules that guide standard business...

Managing Up

How to prepare your executive management for change This workshop is for people who are in a position of providing advice to their Board and executive management team. Of our 101 strategic tools, you will be introduced to the following 10 tools: Tool # 32 – Stop, Start, Continue, Change Tool # 17 – Decision tree analysis Tool # 24 – Stakeholder analysis Tool # 44 – Principles-based decision-making Tool # 01 – The High Impact Mentoring Model (HIMM) Tool # 45 - Drivers of change Tool # 53 - 5 phases of change Tool # 89 - Force field analysis Tool # 94 - Change management strategies Tool # 96 - Documenting decision-making Through the use of practice scenarios, instructions and tools, you will have the opportunity to explore and apply several change management strategies as...

Co-designing policies with your stakeholders

Co-designing with your stakeholders is challenging. This workshop is for leaders who are keen to understand a range of approaches to engage in co-design. Key strategies to support leaders to engage with a wide range of stakeholders are presented. Of our 101 strategic tools, you will be introduced to the following 10 tools: Tool # 63 The four-quadrant quality model Tool # 24 Stakeholder analysis Tool # 36 Stakeholder collaboration Tool # 58 Charette brainstorming procedure Tool # 05 Town hall meetings Tool # 69 World café Tool # 03 Open space technology workshops Tool # 56 Focus groups Tool # 77 Peer observations Tool # 92 Structured, semi-structured and saturation interviews Through the use of practice scenarios, instructions and guidelines you will have the opportunity to identify the core styles of engaging stakeholders. You will...

Developing Emerging Leaders

Developing emerging leaders' capability through strategy and planning Successful leaders are able to influence themselves and positively influence others. This workshop is for emerging leaders who want to build their leadership capability. Key strategies to support emerging leaders’ capability development will be explored including mentoring, coaching and training. Of our 101 strategic tools, you will be introduced to the following 10 tools: Tool # 74 Self-review checklist Tool # 11 Root cause analysis Tool # 59 SWOT analysis Tool # 39 Values checklist Tool # 16 Value driver tree Tool # 17 Decision tree analysis Tool # 01 The High Impact Mentoring Model (HIMM) Tool # 75 Coaching questions for emerging leaders Tool # 26 Leader behaviour inventory Tool # 30 Leader as mentor Through the use of practice scenarios, instructions and guidelines you will have the...

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