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Have you ever had any trouble supervising staff?

The Evaluators' Collective / Evaluation  / Have you ever had any trouble supervising staff?

Have you ever had any trouble supervising staff?

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I have used this framework to develop a team ethos on how we will work together as a team. Here is a fantastic article that I have read that has an individual work performance framework that is inspirational. Koopmans et al have systematically reviewed the literature and their framework is very pragmatic.

The Heuristic Framework for Individual Work Performance identified four domains: Task Performance, Contextual Performance, Adaptive Performance and Counterproductive Work Behaviour.

Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., Schaufeli, W. B., de Vet Henrica, C. W., & van der Beek, A. J. (2011). Conceptual frameworks of individual work performance: a systematic review. Journal of occupational and environmental medicine, 53(8), 856-866.

Objective: Individual work performance is differently conceptualised and operationalised in different disciplines. The aim of the current review was twofold:

(1) identifying conceptual frameworks of individual work performance and
(2) integrating these to reach a heuristic conceptual framework.

Methods: A systematic review was conducted in medical, psychological, and management databases. Studies were selected independently by two researchers and included when they presented a conceptual framework of individual work performance.

Results: A total of 17 generic frameworks (applying across occupations) and 18 job-specific frameworks (applying to specific occupations) were identified. Dimensions frequently used to describe individual work performance were task performance, contextual performance, counterproductive work behaviour, and adaptive performance.

Conclusion: On the basis of the literature, a heuristic conceptual framework of individual work performance was proposed. This framework can serve as a theoretical basis for future research and practice.
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Lyn Alderman
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