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achievement Tag

The Evaluators' Collective / Posts tagged "achievement"

Strategy, Tactical & Operational

Call out to all non-profit organisations! Are you very clear about your Strategy, Tactical and Operational activities? You may need some external help to foster open and transparent conversations. Here are my definitions that help me unpack and understand these concepts. A knowledge broker is able to bring together disparate stakeholders and facilitate a conversation that leads to a knowledge exchange and the creation of new knowledge. Alongside excellent facilitation skills, a knowledge broker needs to have a keen understanding of the difference between Strategy, Tactical and Operational. Strategy sits at the heart of an organisation and for a non-profit organisation in Australia it is documented within its objects, vision and mission statements. This is the domain of the Board and Chief Executive Officer. Tactical is the services...

How to commission an evaluation

As the former Chief Evaluator for the Commonwealth Department of Social Services, I quickly developed extensive experience as the commissioner of 25 external evaluations and chair of the assessment panels. Here is a series of questions that will help you to clarify the purpose of commissioning an external evaluation? 1. What is the program (or suite of programs) under review? Are the program purpose, objectives and available datasets known and documented Is all program documentation (including previous evaluations) available? 2. Is the program ongoing or terminating? If the program is ongoing what are the funding and reporting timeframes that will guide the timeframe for the evaluation? If the program is terminating this means decisions have already been made and I would ask the question “what benefit will...

Evaluation & Terminology

Evaluation and terminology – are we speaking the same language! When you start to think about evaluation and how to evaluate a program or service, it starts with a conversation. As an experienced evaluator and author, I am well aware that the language and terminology we use can be confusing. When I first started at Queensland University of Technology we were having a data conversation and I was able to count four different meanings for attrition. For example, from the Australian government’s perspective attrition in higher education is calculated after the census data (the point in which the student enrols and pays for the unit of study). For the students enrolled at a university last year at census date, compare this list to those enrolled at census...

Evaluation of Place-Based Initiatives

In evaluation, attribution and contribution analysis each have their place. Attribution analysis offers rigour to impact evaluation where there is a funder (or a consortium of funders) who implement (or contract out) the delivery of services. These services may be at a single site, community, state or territory or national level. In this case, there is a causal link between the delivery of the program to the intended audience. Contribution analysis offers rigour to evaluation of place-based initiatives where there are multiple funders (government, philanthropy, not-for-profit, social enterprises and community) who implement (or contract out) the delivery of services. In the situation of place-based initiatives in Australia, it is more likely to be located within a community experience extremely high levels of social disadvantage. Given the complexity...

Communication that Counts

Questioning and feedback to help achieve results This workshop is about asking good questions and engaging in constructive, strengths-based feedback. You will be introduced to models and tools that help you create an environment where questioning and feedback are standard practices to help yourself and others achieve results. Of our 101 strategic tools you will be introduced to the following 10 tools: #01 – The High Impact Mentoring Model (HIMM) #66 – Thematic coding of qualitative comments #72 - The D.E.V.A.™ questioning model #60 - The 3Es questioning continuum™ #27 - Empathic listening #38 – Feedback skills checklist #54 – Strengths-based feedback model #68 – The feedback framework #91 - A decision-making model for asking good questions #73 – D.E.V.A.™ question bank You will have opportunities to...