Strategy, Tactical & Operational
Call out to all non-profit organisations! Are you very clear about your Strategy, Tactical and Operational activities? You may need some external help to foster open and transparent conversations. Here are my definitions that help me unpack and understand these concepts. A knowledge broker is able to bring together disparate stakeholders and facilitate a conversation that leads to a knowledge exchange and the creation of new knowledge. Alongside excellent facilitation skills, a knowledge broker needs to have a keen understanding of the difference between Strategy, Tactical and Operational. Strategy sits at the heart of an organisation and for a non-profit organisation in Australia it is documented within its objects, vision and mission statements. This is the domain of the Board and Chief Executive Officer. Tactical is the services...